News


Leadership Insights – Case Studies from the Frontline

Ben Derwent – Managing Director • October 15, 2015

At Derwent Executive, we complete circa 400 mandates per annum and through these endeavours we engage with dynamic leaders from a variety of sectors, functions and locations. We take pleasure in being able to share their executive journeys with you.


Below is our interview with Mark Brayan – CEO, Appen who joined Appen in July 2015 and is responsible for the company’s leadership, strategy and culture. Mark has over twenty-five years’ experience in technology and services. Prior to joining Appen, Mark was CEO of MST Global, a provider of technology solutions to the resources sector.


Mark has an MBA from the Australian Graduate School of Management and Bachelor of Surveying with 1st Class Honours from the University of NSW.


"Leadership Insights - Case Studies from the Frontline" - Interview with Mark Brayan – CEO, Appen


1.Q - Was there a defining transition that led to your 1st CEO role?


A - There was no defining transition for me. A series of experiences led to my first CEO role. I sought roles and situations throughout my career to prepare for a CEO role, including sales, leadership, international experience (especially in the US for the IT sector) and I completed an MBA. When the opportunity for my first CEO role arose I jumped on it – including travelling from the US to Sydney on very short notice to do an interview in person and show that I was keen to do the job and able to do what was necessary.


2.Q - Disruption and innovation are hot topics, how are these themes impacting your current mandate?


A - We provide data and services for machine learning to the world’s largest technology companies, so we’re helping them innovate and disrupt. We’re also looking for ways that we can disrupt ourselves, so we can disrupt our competitors and provide better service to our customers.


3.Q - What advice would you provide to new CEO’s on managing the relationship with the board?


A - Be open and proactive in your communication with your Board. Board’s generally want to help so lay out your strategies, focus areas and options and seek their input. Give them the confidence that you’re across your brief but get their guidance.


4.Q - Do you see external NED roles as important to your professional development? And if so, when do you believe is the ideal time to kick-start these conversations?


A - External NED roles are an opportunity for professional development as well as an opportunity to share your experiences with other directors and support and develop other CEO’s. External NED roles need to be balanced against the demands of your CEO role and hence best taken when the business you’re running is running well.


5. Q - What are the key attributes of great leaders you have observed.



A - Great leaders and CEO’s are able to rally a team to build a vision and a plan and then lead the team to deliver it. Key attributes include a) speed-of-thought to get across everything quickly and break it down into achievable pieces, b) communication skills to ensure the plan is well understood, and c) empathy to see things from the perspective of others and get their engagement. I believe that great leaders are servants of the business that they run and hence the ability to engage and motivate a team around a common goal and support them to achieve it is fundamental to success.

Share this article

Recent Articles

By Ben Derwent January 29, 2025
We are delighted to announce the launch of our Interim Solutions business, led by John O’Leary. Demand for interim talent is evolving rapidly given changing market conditions and the way employers are structuring the capability and flexibility of their workforces. Interim talent delivers immediate impact, bringing capacity and capability to deliver outcomes across a range of initiatives and settings. This offering provides flexibility and scalability during peak talent needs, with an available bench of specialist capability and expertise.
By Ben Derwent January 29, 2025
In our 28th year of connecting high impact talent with Australia’s leading organisations, Derwent is proud to be one of Australia’s largest Executive and Board Search firms. Our leading team of 90+ drives our growth, success and scale in delivering to the clients who entrust us to advise on critical hiring needs. As a challenger brand, we seek out the new and different. We continue to welcome new consultants, and are pleased to announce the following appointments. Jack Evison – Managing Partner, Consumer & Retail, Melbourne Bel Hissey – Partner, Consumer & Retail, Sydney Simon Faircloth – Partner, Industrial, Melbourne Luke Marshall – Partner, Consumer & Retail, Melbourne John O’Leary – Partner, Interim Solutions, Sydney
By Lindsay Every November 19, 2024
Derwent recently rounded out its National executive forum series “Digital Growth – It’s a People Thing” in Perth with guest speakers Jenny Bryant and Colin Nexhip , following the success of the series in Melbourne and Sydney earlier this year. Organisations that succeed in driving growth and transformation are the ones that get the people strategies right. There are critical people elements to consider when leading growth and a more sustainable digital future – these include developing the right operating model, organisational structure, aligning the right capability to the structure, and establishing optimal ways of working. Facilitated by Lindsay Every , Derwent’s Group Managing Partner and Digital Practice Lead, Jenny and Colin shared their perspectives and insights on the strategic imperatives for digital growth and transformation, and the role that talent plays in driving this change. Key takeaways from the discussion included: The technology landscape is characterised by constant change, with no periods of stability. This ongoing evolution demands that organisations remain adaptable and proactive in their technology strategies. Across industries, digital transformation has emerged as a recurring top priority. Companies recognise that leveraging digital technologies is essential for maintaining competitive advantage and driving innovation. Organisations are increasingly looking to technology as a catalyst to turbocharge their transformation efforts. This means not only adopting new tools, but also rethinking processes and strategies to maximise the benefits of digital advancements. It is crucial to view technology in the context of the workforce and organisational culture. Successful digital initiatives require alignment between the tools and the people who use them, fostering an environment that supports innovation and collaboration. Companies are focused on utilising technology to improve productivity levels across their operations. This includes streamlining processes, enhancing communication, and fostering collaboration among teams. Balancing technology investments Organisations face a turbulent landscape when balancing short-term and long-term investments in technology. The need to respond quickly to market demands can conflict with the need for sustainable, long-term planning. Companies are learning how to bridge the gap between “digital natives” – employees who have grown up with technology – and those who may find it more challenging. This integration is crucial for fostering a cohesive work environment that maximises the strengths of all employees. Security versus speed One of the key challenges for companies is establishing robust security, governance, and risk management frameworks without hindering the speed of technological advancement. Striking this balance is essential to protect sensitive data while promoting innovation. The urgency to bring new technologies to market poses significant challenges for organisations. Companies must develop strategies to expedite deployment while ensuring that the solutions are effective and secure. Agility can be a game changer. Adopting agile working practices has proven to be transformative for many organisations, allowing them to embed new thinking and innovative approaches throughout the company. This agility fosters responsiveness to change and enhances problem-solving capabilities. Talent and value exchange The technology function is facing challenges in attracting and retaining top talent, given the competitive nature of the market. Companies must develop compelling value propositions to draw skilled professionals who can drive digital initiatives forward. Companies need to strike the balance of “give versus get” to create a mutually beneficial environment where both the company and individual employees feel they are gaining value. This could involve offering professional development opportunities, flexible work arrangements, and a supportive culture that promotes growth and innovation. Sustainability concerns: As technology continues to advance, the sustainability of energy resources required to support these innovations becomes increasingly important. Companies must consider the environmental impact of their digital strategies and seek ways to minimise energy consumption while meeting growing demands.
Share by: